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Privacy Policy

Last Updated: May 5, 2026

This Privacy Policy describes how ACTION AT A DISTANCE TECHNOLOGIES LLC ("Novayell", "we", "us", or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from our website.

1. Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

  • Device Information: Web browser version, IP address, time zone, cookie information, what sites or products you view, and how you interact with the Site.

  • Order Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

2. How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;

  • Screen our orders for potential risk or fraud; and

  • Provide you with information or advertising relating to our products or services (if in line with the preferences you have shared with us).

3. Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example, we use third-party payment processors and shipping partners. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

4. Your Rights

If you are a resident of certain jurisdictions, you may have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us.

5. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at contact@novayell.com or by mail using the details provided below: Novayell (ACTION AT A DISTANCE TECHNOLOGIES LLC) 2485 Circle Dr, West Palm Beach, FL 33406, USA

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